Operations Controller

Operations Controller

Location:

Markham Vale, 9 month fixed term contract.

Working hours: 4 on 4 off, 6pm-6am.

Salary: £35,419 per annum.

As the Operations Controller, you will support the day‑to‑day running of the warehouse, ensuring that schedules for inbound receipts and outbound loads are run efficiently.

• Efficiently manage the outbound schedule to ensure collection and delivery times are met.
• Issue instructions to designated staff to maintain a smooth flow of inbound and outbound work.
• Control paperwork for outbound vehicles, ensuring 100% accuracy.
• Serve as the initial point of contact for all drivers arriving on site.
• Communicate issues to Shift Managers in a timely manner to minimise disruption to the schedule.
• Participate as an active member of the operations team and offer suggestions for solving problems, improving efficiency, customer and quality focus.
• Maintain good communication with transport providers to ensure late collections and delivery failures are avoided.
• Produce a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.

• Proven experience within a similar fast‑paced role.
• Ability to prioritise work based on scheduling and available resources.
• PC literate in Word, Excel and Outlook with a high level of attention to detail.
• Must be a team player who is capable of working on your own initiative.
• Able to demonstrate an in‑depth knowledge of on‑site systems.
• Experience and good working knowledge of Autostore and RF kit.
• Strong communication skills with a courteous and professional attitude towards customers and third‑party hauliers.
• Excellent time‑management skills and ability to solve problems.

• Annual Leave – 20 days inclusive of bank holidays.
• Pension scheme – We offer a great contribution of 4% employee and 4% employer.
• Life Assurance – 2× your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers – Free eye tests and discounts on prescription glasses.
• Reward & Recognition – Employees are recognised through Employee of the Month and Year, special recognition and long‑service awards.
• Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings.