Manufacturing Customer Service Co-Ordinator

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment.

• Co-ordinate customer order fulfilment with precision.
• Liaise with site production and keep customers updated on delivery status.
• Process customer sales orders efficiently using the ERP system.
• Raise stock replenishment orders as needed.
• Manage and update customer portals for key accounts seamlessly.
• Establish, manage, and update customer price lists accurately.
• Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required.

• A confident and professional manner when dealing with customers.
• A self-motivated attitude paired with a desire to learn.
• Strong communication skills to engage effectively with all internal departments.
• Excellent organizational skills with a keen eye for detail.
• A process-oriented mindset, capable of working independently or as part of a team.

• Minimum 3 years of experience in a Customer Service or sales administration role.
• Proficient in MS Office and computer literate.
• Familiarity with ERP systems for processing orders.
• An eagerness to learn about Bills of Material.
• Experience in document control and administration is a plus.

Working Hours:

Monday-Thursday 8am-4:30pm & Friday 8am-1pm

Duration Of

Contract:

9 months FTC (Maternity cover)

We are proud to be an equal opportunities employer and encourage applications from all qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.

The successful candidate must adhere to all health and safety guidelines and procedures to ensure a safe working environment for everyone.