Technical Supervisor

Position Overview

Salary:
Up to £38,500 per annum plus bonus and Veolia benefits

Hours:

8am - 5pm Monday - Friday, 42.5 hours per week

Location:

Holmewood, Chesterfield, S42 5UY

• 25 days of annual leave
• Access to our people’s pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

• Supporting Contract Managers in the day to day delivery of client contracts
• Supervising and supporting Field Engineers and Service Coordinators with technical enquiries
• Implementation of work schedule once approved
• Day to day customer liaison
• Co-ordinate quote requests from the area for service, remedial’s, and minor to medium project works
• Build accurate and timely quotes for submission to customers which can include scoping exercises on site
• Identify and source materials and equipment required for quotes and ultimately job creation.
• Consider Health and Safety aspects of the job when building quotes with a view of producing RAMS where appropriate
• Maintains administration systems to manage to track work preparation in real time (Enquiry Log, Resource management system, Customer management systems and so on)
• Compiles information to feed into contract management and coordination processes as demanded by VDMS and the customer
• Communicates with customers regarding quotes using customer systems other related administration tools
• Liaises with Service Coordinators and Contract Managers to ensure all job requirements are met

• Adept at utilising business management systems including databases and spreadsheets.
• Understanding of technical principles
• Previous experience of working in an engineering service environment
• Experience of providing quotations, estimates, or procurement
• Proven track record of understanding and working with customers and other stakeholders in a fast-paced changing environment
• Able to effectively deal with multiple priorities to achieve the most efficient outcomes whilst remaining focused on customer expectations

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.