Heat Pumps Engineer

Heat Pumps Support Engineer
Based south of Sheffield
Basic approx c £40k

THE BENEFITS TO YOU:

* Great training, learn from experienced engineers.

* Opportunity to become a product expert on the companies' range.

* Genuine career growth opportunities.

THE ROLE

* Providing technical support to installers, service engineers and their internal service team to rectify faults and issues on heat pumps.

* Use of phone, email, video call and via occasional site visit to fully investigate and diagnose equipment faults.

* Working from in-depth product manuals & installation guides to provide accurate responses.

* Assist and support across the technical team to include training, product management, warranty claims and design/quotes as required.

THE PERSON

* Experience in a similar technical support role or as an install, service or maintenance engineer.

* Heat pumps experience is of benefit but not essential, as full training will be given.

* Suitable backgrounds include plumbing, heating, electrical or HVAC engineering.

* You'll be comfortable in an office environment and come with good verbal and written skills to support customers.

THE PACKAGE
A basic salary up to approx £40k, possibly lifted based on suitable experience.
Excellent benefits package to include healthcare and 25 days holiday.

THE LOCATION
Based South of Sheffield