Field Service Engineer

The Opportunity:
Field Service Engineer

Contract: Permanent
Location: Chesterfield

Forkway are one of the UK's leading materials handling solutions providers, employing around 100 people across three Handling Centres and a number of strategically located service centres.

As a Field Engineer you will proactively maintain a fleet of HYG and other associated product, both company and customer owned within their engineering capabilities. Maximise the operational availability for the customer of HYG and related product by investigating, understanding and eliminating failed/fault operation of those products such that the fix is as rapid and cost effective as possible while ensuring continued safe and effective operation for the foreseeable future.

The Impact you will have:

• Attend customer sites to assess the scope of required work, agree priorities with the end user, and ensure all activities are completed in line with safe working practices.
• Maintain clear communication with both the controller and the customer from the outset and throughout the job, ensuring full understanding of the work scope, timescales, and associated costs.
• Diagnose root causes of breakdowns efficiently and source the correct parts in the most cost-effective manner, utilising all available resources, including the Briggs Technical Team where requ...