European Logistics Coordinator

Job Title:European Logistics Coordinator

Reporting to:Logistics Manager

Location:Chesterfield | On-site

Superior Wellness is the world’s fastest-growing manufacturer and distributor of premium hot tubs, swim spas, Chill Tubs, saunas, and wellness products. We lead the market through a commitment to innovation, quality, and a customer-first mindset.

As an international business importing from multiple countries, we offer a global range of high-quality products to both trade and retail customers. Our focus is simple — improving health and wellbeing through exceptional products and service.

We’re passionate about helping our partners and our people grow, driven by our vision to become the world market leader in wellness products and deliver a best-in-class customer experience.

This is a temporary maternity cover position with the potential to be extended, subject to business requirements.

We are looking for a European Logistics Coordinator to become one of the central points of contact for our growing network of European partners — keeping deliveries on track and relationships running smoothly.

Working across our UK and Netherlands warehouses, you’ll coordinate deliveries and collections, liaise with our Netherlands 3PL warehouse, and support our European partners and account managers with day-to-day enquiries. This is a varied, people-focused role that sits right at the heart of our international operations.

We’re a fast-paced, growing business, so this role suits someone who is proactive, adaptable, and comfortable taking ownership.

• Serve as the primary point of contact for all European partners, building strong and trusted relationships.
• Handle inbound and outbound enquiries from European partners and account managers promptly and professionally, keeping them informed at every stage of the delivery process.
• Arrange all deliveries and collections from our UK and Netherlands warehouse locations.
• Coordinate shipment schedules to ensure orders are dispatched accurately and on time, monitoring progress and resolving any issues in transit.
• Liaise daily with our Netherlands 3PL warehouse partner to oversee order processing and dispatch, ensuring all outbound orders meet quality and accuracy standards.
• Proactively identify and resolve any warehouse or fulfilment discrepancies.
• Work closely with European account managers to support their logistics and fulfilment needs, providing timely updates, shipping documentation, and query resolution.
• Contribute to the continuous improvement of processes across the European supply chain.

• Experience in a logistics, supply chain, or international operations role.
• Confident communicator, comfortable liaising with European partners and stakeholders.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities.
• Familiarity with European shipping, customs, or import/export processes.
• Proficiency in logistics or order management software.
• A proactive, solutions-focused approach with a calm head under pressure.
• Experience working with 3PL warehouses or third-party logistics providers.

We’re looking for someone who is hands‑on, reliable, and takes ownership of their work.

We are a values-driven business built on Discipline, Responsibility, Consistency, Trust, Integrity and Team. We look for people who take ownership, support their colleagues, and strive to improve every day.

These values help us maintain the high standards of quality, service, and customer experience that our customers expect.

We don’t just talk about wellness — we live it.

At Superior Wellness, you’ll be part of a fast-growing, international business where people are trusted to take ownership, make decisions, and genuinely impact how we grow. We’re building something ambitious, and we’re looking for people who want to be part of that journey.

You’ll be joining a team that is supportive, hard‑working, and focused on getting better every day. It’s a hands‑on environment where ideas are welcomed, and people are encouraged to take responsibility and make things happen.

In addition to your…