Product & Service Management Lead

In this newly shaped role, you will establish and lead two core functions:

• Product & Service Management - Oversee supplier accountability across service delivery, product quality, and performance. You'll manage issue resolution, maintain the product roadmap, and ensure alignment with network priorities.
• Governance - Lead governance processes across the network, including DPIAs and Clinical Safety Reviews, ensuring compliance and consistency.

About EMAP DDC

The East Midlands Acute Providers Digital Design Collaborative (EMAP DDC) is a strategic partnership of NHS Acute Trusts working together to deliver a unified digital transformation across the region. Our ambition is to operate as one integrated healthcare system, using digital innovation to improve patient care and streamline operations. In collaboration with EMRAD (East Midlands Radiology Consortium), the DDC is expanding its remit to take ownership of several key functions previously managed by EMRAD, including Product & Service Management and Governance (Discovering Innovation and Procurement are out of scope for this role).

We are now recruiting a Central Product & Service Management Lead to lead the transition of these functions into DDC ownership. This role offers a unique opportunity to shape how digital services are governed and delivered across the region, ensuring they meet the needs of clinicians, patients, and operational teams. If you're passionate about digital transformation, stakeholder engagement, and driving service excellence in healthcare, we'd love to hear from you.