Senior Quality Analyst

Responsibilities

• Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment
• Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities
• Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy
• Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings
• Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system
• Report observations / problems clearly and concisely and takes appropriate actions.
• Provides advanced technical leadership skills within the department and support of quality analyst work
• Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities
• Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation
• Plan, conduct and execute more complex assignments, reviewing progress and evaluating results
• Conduct gap assessments to new and existing standards
• Present and provides direction to management and potentially executive leadership
• Determine and communicate corrective action requirements and internal processes
• Perform standard product quality inspection and associated documentation as applicable

• Relevant statistical, operations, quality, supply chain management experience
• Excellent analytical and writing skills
• Work may require excessive bending or stooping.

• Communication
• Problem Solving
• Teamwork
• Time Management

• Leadership
• Project Management
• Analytical Thinking
• Adaptability