Technical Sales Engineer

Hours and Salary

Full Time – Permanent. Office-based at our premises in Chesterfield.

Base salary: £45,000–£52,000. Bonus: up to £3,000 per year, linked to measurable outcomes.

Pension / holiday / standard benefits.

We are looking to appoint a highly skilled Technical Sales Engineer to join our internal sales team. This is a permanent, office‑based role for someone with strong pump industry knowledge and the ability to bring immediate technical value to the business. This is NOT a trainee position.

• Handle inbound technical enquiries from trade, commercial, industrial and domestic customers.
• Speak confidently about pump applications, head, flow rates and suitability of equipment.
• Ask the right technical questions before recommending a product.
• Select suitable pumps, control equipment, hose, fittings and accessories.
• Produce accurate quotations quickly and professionally.
• Explain product suitability clearly and identify appropriate solutions (standard, package, engineered).
• Support customers with technical queries before and after purchase.
• Help convert enquiries into profitable orders.

• Submersible drainage pumps, sewage and wastewater pumps, puddle pumps and flood response pumps.
• Booster pumps and pressure systems, borehole and well pumps, surface mounted pumps, engine‑driven pumps.
• Site dewatering equipment, control panels, floats, sensors, automation.
• Hose, fittings, valves, accessories and pump stations or packaged systems.
• Industrial, construction, civils, utilities, drainage, agriculture or water management applications.

• Quote the right product for the application, considering margin, availability and suitability.
• Avoid unnecessary discounting and upsell relevant accessories and add‑ons.
• Identify higher‑value opportunities and follow up quotations properly.
• Keep the CRM updated with accurate notes and next actions.
• Balance excellent customer service with strong commercial judgement.

• Liaise with suppliers on technical selections and product availability.
• Support the sales team with more complex technical enquiries.
• Feed product knowledge back into the business and support new product ranges.
• Help improve technical standards across the team and share market insight with management.

• Technically strong and confident speaking to customers.
• Experienced in pump selection and accurate quotations.
• Commercially aware, practical and solutions‑focused.
• Organised, disciplined and able to work at pace without supervision.
• Strong follow‑up skills, calm under pressure and willing to support colleagues.

• Strong experience in the pump industry or a closely related technical sector.
• Ability to understand pump applications and select suitable products.
• Experience handling technical sales enquiries and producing quotations.
• Good understanding of customer applications and commercial awareness around margin.
• Strong communication skills by phone and email, confidence using CRM and quotation systems.

• Experience with pump brands such as Tsurumi, Ebara, Flygt, Grindex, Caprari, DAB, Lowara, Grundfos, Pedrollo, Zenit, JS, Koshin.
• Construction, civils, utilities, drainage or wastewater sectors.
• Experience with pump stations, control panels, float switches, level sensors or automation.
• Borehole, booster, sewage, drainage or site dewatering applications.
• Experience in trade counter, distributor, manufacturer or hire industry.
• Reading pump curves, datasheets or technical specifications.
• Working with contractors, facilities managers, councils, farms, utilities, engineers or domestic customers.

• Is looking for an entry‑level sales role or has no real pump experience.
• Requires months of basic product training before becoming useful.
• Is uncomfortable handling technical enquiries or working at pace.
• Avoids following up quotations, focuses only on turnover ignoring margin.
• Struggles with accuracy, does not like using CRM systems or prefers a slow‑moving corporate environment.
• Is not confident speaking directly with customers.

• Handle technical enquiries quickly and accurately.
• Produce high‑quality quotations and convert more enquiries into profitable orders.
• Improve quote follow‑up and customer communication.
• Increase accessory, add‑on and bundled sales.
• Support the development of higher‑value pump solutions.
• Strengthen the technical capability of the sales team.
• Build trust with repeat trade and commercial customers.
• Reduce pressure on senior management for day‑to‑day technical enquiries.