Bank Security Officer

Main area:
Security Grade Grade A Contract Permanent Hours Flexible working - 0 hours per week (0 Hour Bank) Job
-DSFS-7945253.

Site DSFS - Chesterfield Royal Hospital Town Chesterfield Salary £27,836 basic pro rata, + night and w/e enhance rate Salary period Yearly Closing 03/06/2026 23:59 Interview date 09/06/2026.

DSFS is looking to attract an additional Security Operative on a 0 hour bank contract to join the current security team based at the Chesterfield Royal Hospital.

Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital.

• Keeping a record of all duties carried out each shift in a personal log.
• Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground.
• Monitor the access control systems.
• Maintaining a highly visible deterrent by patrolling of hospital on foot and using CRH vehicle.
• Respond to any security/fire related incidents on CRH sites including but not limited to calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
• Use of restraint techniques if/when trained to do so.
• Responding to baby tagging alarms on all relevant wards.
• Carryout Control room duties including monitoring of CCTV and providing cover for Control Room staff.
• Unlocking and locking of departments and taking off and resetting alarms as required.

• Knowledge of the Security or Customer Service industry.
• Knowledge and experience of IT systems including Outlook, Word and Excel.
• Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
• GCSE’s grade C or above in English and Maths.
• Valid SIA licence in Frontline.
• A recognised qualification in security and/or physical intervention.
• Excellent knowledge or qualifications in Customer Service and Health & Safety.

• Experience of working within a security team or customer focused service.
• Experienced in dealing with challenging behaviour including violent and aggressive situations.
• Previous experience working within the NHS.

• Knowledge and experience of security systems and their operation.
• Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
• Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
• Demonstrate excellent customer care.
• Experienced in dealing with emergency situations.
• Strong verbal and written communication skills.
• Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
• Excellent inter‑personal skills.
• Previous experience in communicating clearly with patients, visitors and NHS Staff.

• To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
• Ability to maintain calm and control in difficult situations, minimising panic in others.
• Experience in monitoring and pro‑actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.
• To be able to work under own initiative as well as following written and verbal instructions.

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.