Engineer II Systems Engineering, Enterprise Infra & Platform *HYBRID

Position: Engineer II – (Systems Engineering, Enterprise Infra & Platform Support) *HYBRID*
GEICO .
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** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
**** Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
**** When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.
** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.
** Organization Summary
** The Enterprise Engineering organization supports internal-facing technology use cases that bring the associate experience to life. From office technology and support to laptops and SaaS applications, this organization is at the heart of an associate’s technology experience.
** Position Summary
** The Infrastructure & Platform Support Engineer II provides hands-on technical support and contributes to the operation and improvement of workplace enterprise technologies that support the digital mailroom, physical security & safety systems, and real estate facility management environments. This role blends systems engineering, platform administration, basic Dev Ops practices, secure configuration, and day-to-day operational support across Linux, Windows, and SaaS platforms.

In this role, you will assist in designing, configuring, securing, monitoring, and optimizing platforms that support critical workplace enterprise operations. You will work closely with senior engineers, product owners, and vendors to translate requirements into stable, efficient solutions while developing a product-oriented engineering mindset.

This hybrid role is designed to support our business partners and be co-located with tech teams, requiring onsite attendance 2-3 days per week or as business demands. The designated office location is within the DMV area.
** Responsibilities
* ** Assist with platform support and contribute to engineering work that upholds high operational standards.
* Support, configure, and maintain Linux and Windows server environments, including application servers, integrations, and system services under Senior Engineer guidance.
* Participate in implementing infrastructure solutions for workplace technologies—including digital mailroom, physical security & safety systems, and facility management platforms—across on-prem systems and SaaS applications.
* Contribute to building reliable platform configurations with an emphasis on maintainability, scalability, and standardization.
* Participate in incident response, troubleshooting, root-cause analysis, and performance tuning with direction from senior engineers.
* Support Dev Ops activities such as CI/CD execution, automation scripting, monitoring configuration, and Infrastructure-as-Code deployments.
* Assist in implementing observability components, including logs, dashboards, alerts, and health checks.
* Apply secure configuration practices and follow established compliance, segmentation, and access-management controls.
* Support platform lifecycle tasks such as patching, upgrades, capacity checks, backup monitoring, and disaster-recovery testing.
* Collaborate with cross-functional teams, vendors, and senior engineers while communicating effectively with technical and business stakeholders.
* Contribute to documentation, knowledge sharing, and continuous improvement of engineering processes.
* Build positive working relationships with teammates, managers, and business partners to…