Desk Lead — Microsoft 365 & AV Specialist
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
ER Associates in Chevy Chase, MD is seeking a Support Desk Lead to join our IT support team onsite. You will serve as the Tier 2/3 escalation point, handling Microsoft 365 workloads, hardware provisioning, and conference room AV support to ensure smooth operations.
You will mentor junior staff, develop end-user documentation, and drive process improvements across asset inventories, help desk analytics, and onboarding for new hires and contractors.
We have an opening for a Support Desk Lead — Microsoft 365 & AV Specialist in Chevy Chase, MD, United States within IT & Technology, Other.
The Support Desk Lead — Microsoft 365 & AV Specialist role at ER Associates, Inc. is now open for applications in Chevy Chase, MD, United States.
Join us at ER Associates, Inc. as our next Support Desk Lead — Microsoft 365 & AV Specialist in Chevy Chase, MD, United States.
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