Assistant Director of Services; Program Manager II

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve.

At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State.

All approved candidates will be placed on this list of eligible candidates in one Best-Qualified randomized scoring band for at least one year. Placement on this list is not a guarantee that you will be offered an interview for any given vacancy. This is a Management Service position, and serves at the pleasure of the Appointing Authority.

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Maryland Department of Human Services Somerset County Department of Social Services 30397 Mt. Vernon Rd. Princess Anne, MD 21853

This manager serves as the Assistant Director for Adult, Child, and Family Services and provides direct supervision to four subordinate supervisors, the agency attorney, CAC Coordinator, and a clerical person. The manager is responsible for the child welfare budget, applies and monitors grants, and oversees all adult and child welfare programs. This position establishes and implements policies and procedures, establishes, and evaluates program goals, provides direction, planning, evaluation, and coordination to the Child Welfare and Adult Services programs including administering the Division’s operations.

This position also oversees work with our Child Advocacy Center facility. This position has total control over the needs and the structuring of the Services division, decides the staffing needs and identifies and locates training to enhance practice. This employee also serves as essential personnel for the agency and is a point of contact in the absence of the Director when needed.

This position is required to work with other Assistant Directors in the implementation of the LDSS emergency preparedness responsibilities for sheltering and activation when needed in case of an emergency.

Determines organizational structure & staffing needs of all Services programs. Plans, coordinates, supervises, and evaluates the work of subordinate Supervisors, agency attorney, and CAC/CQI Coordinator, and clerical support. Responsible for identifying staffing needs in Services and hires staff based on the Division’s needs. Plans for training of staff and participates in Services case meetings, meets with clients as needed, participates in court preparation meetings, and court hearings.

Monitors ACQI data compliance and performance outcomes and prepares corrective action as needed. Establishes overall policies and procedures for the Services programs and oversees the implementation of new policies and approves revisions as needed with new protocols. Establishes and evaluates program goals, establishes long- and short-term goals and sets standards and controls to meet program objectives for programs operations and resources.

Responsibility for program budgets and monitors spending and requests additional funding for service delivery to maintain safety, well-being, and permanency for child welfare and adult service programs. Request additional grant funding to fill gaps and service needs and monitors that budget. Represents the department in a liaison capacity with managers and officials of other local, state, and non-profit agencies concerning program activities.

May promote the programs through contacts with interested groups and the public. Serves as the proxy/DSS representative for the Director in their absence representing the Department at state and local meetings, responding to oral and written communications…