Retail Associate; Part-Time Job Chevy Chase area,Maryland USA,Retail

Position: Retail Associate (Part-Time)
Position Overview:

Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Sales Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. In adult-use markets, Sales Associates are expected to provide excellent customer care and support the Company’s core values and culture.

The Retail Associate works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.

Pay: $17.00/hr + benefits

Major Areas of Responsibility include:

Ensures all intake forms and other paperwork are properly completed and filed correctly, then enters all appropriate information in company databases for future reference.

Confirms patient purchase limits prior to admission into the consultation area and dispensary.

Provides exceptional Customer Care by promoting and maintaining positive customer relations.

Responds to calls or emails from customers requesting product, training, and general information.

Manages patient records through the use of state and company database.

Maintains and updates databases as needed.

Fulfills customer orders.

Responsible for the sales and promotion of all products.

Builds and maintains a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities):

Must be at least 21 years of age.
Two years of direct customer service experience required.
Retail experience is a strong plus.
Experience with Point-of-Sales systems.
Understanding of and experience with Windows Operating System and Microsoft Outlook.

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