Records and Data Management Clerk

Open Until Filled GENERAL DESCRIPTION

The Wyoming Highway Patrol (WHP) is looking for a motivated, team-oriented person to join our team as a WHP Records & Data Management Clerk in the Records Section in Cheyenne. This position is responsible for processing and oversight of digital evidence created by personnel from any of the 12 WHP Troop offices and 14 WHP Ports of Entry. The Records Clerk will gather and disseminate trooper reports, videos, evidence photos, lab reports, supporting documents, dispatch recordings, and any other information requested by the public through the Wyoming Public Records Act.

This position requires the applicant to uphold the highest level of integrity and personal ethics. The WHP Records Unit receives records requests at all hours of the day, 7 days a week, 365 days a year; you must be flexible and able to work on any assignment in support of the department and the law enforcement partner agencies we support.

Cheyenne is a steadily growing community along the Front Range, but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also home to the "Daddy of 'em All" – Cheyenne Frontier Days – held the last week of July. Wyoming is one of only seven states with no state income tax.

Human Resource Contact: Keri Long /  / Keri.

Long

• Responsible for reviewing and submitting National Incident-Based Reporting System (NIBRS) data and reporting to the Division of Criminal Investigation (DCI) and the Federal Bureau of Investigation (FBI) while complying with State and Federal requirements.
• Responsible for quality assurance of NIBRS reporting.
• Examine and analyze incoming electronic records, make necessary corrections, and make updates after sufficient research in the Law Enforcement Records Management System (LERMS) and E-citation systems.
• Perform research by querying additional databases and resources for necessary information, including the Revenue Information System (RIS), Informer, Supreme Court Information Store, legislative website, Report Beam, Evidence
  
  OnQ, Scene Doc, Mobile, E-citations, and LERMS.
• Utilize database management tools to merge instances of duplicate names and vehicle records, and create alias name records and identity alerts. Update records with correct information and/or new information.
• Communicate verbally by email and phone to coordinate the amendment of the electronic records at both the agency and court levels.
• Process, maintain, and review incident case reports, supplements, logs, letters, audio-recorded conversations, memos, secure reports, and other documents as dictated in LERMS by WHP sworn officers.
• Process, proofread, and enter case report information as provided by troopers regarding official files, ensuring accurate coding and reporting processes, and maintaining an up‑to‑date database for the agency.
• Required training, certification, access, and proficiency in Report Beam, Evidence
  
  OnQ, Scene Doc, Brazos electronic citation software, Statewide Court Information Store (SCIS), LERMS, Criminal Justice Information System (CJIS), New World Mobile Software, and National Crime Information Center (NCIC).
• Train and instruct new records clerks in all roles and responsibilities as needed. Train and instruct troopers on incorrect data entry policies used in the records data management system.
• Generate information and statistical reports as needed.
• Maintain updated wrecker rates and lists for all 12 WHP Troop offices and 14 WHP Ports of Entry.
• Provide continuous, committed customer service in a timely manner within and outside the agency. Answer phones, greet customers, and provide direction and assistance as necessary.

Preference may be given to applicants who have experience working with a database systems.

Preference may be given to applicants who are detail‑oriented and have strong customer service skills.

• Knowledge of the Wyoming Public Records Act.
• Knowledge of research, statistical, and data gathering techniques, interpretation, analysis, and information management and maintenance.
• Knowledge of physical and…