Administrative Support Specialist

Open Until Filled

GENERAL DESCRIPTION:

Be the welcoming face and steady organizational force behind our agency’s daily operations. In this dynamic role, you’ll prepare, proofread, and edit correspondence, reports, tables, and records that keep our work clear and professional. You’ll process and review paperwork, enter and verify data, and maintain organized record systems through filing, scanning, archiving, and research.

As a central hub of support, you’ll greet and assist a high volume of visitors, answer and route calls, respond to information requests, and help resolve customer concerns with professionalism and care. You’ll process and distribute incoming mail, coordinate outgoing mailings, and ensure staff have the supplies and resources they need by managing inventory and ordering materials.

Your organizational skills will shine as you maintain calendars, schedule appointments, arrange travel, and coordinate meeting spaces. You’ll assist with timesheets, perform arithmetic calculations, code billings, verify receipts, and may help monitor budgets, purchase orders, contracts, or vouchers. You’ll also monitor office equipment and coordinate maintenance to keep operations running smoothly.

In addition, you’ll research and compile materials, review and verify data, explain or interpret procedures, and—when needed—train or guide others in specialized agency processes. Most importantly, you’ll provide exceptional customer service as a trusted first point of contact, helping ensure every interaction reflects the professionalism and mission of our organization.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

for detailed information, oryou can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Human Resource Contact:
Michelle Johnson / michelle.johnson

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Prepares, proofreads, and edits routine correspondence, reports, tables, and records.
• Processes and reviews routine paperwork and/or enters data into a department log or database.
• Maintains department records system, including filing, scanning, retrieving, and archiving documents, researching files, etc.
• Prepares and collects timesheets for the department or office.
• Makes arithmetic calculations; prepares and codes billings; verifies receipts.
• Greets and directs a high volume of visitors, deliveries, and the general public.
• Makes calls and answers telephones and may route calls to appropriate staff.
• With appropriate information, responds to requests for information; makes referrals, and resolves customer complaints. This may involve research or agency specialized knowledge.
• Processes and distributes all incoming mail; prepares mailings.
• Orders, receives, stores, and distributes supplies; maintains inventory.
• Maintains calendars, makes appointments and travel arrangements, and arranges meeting rooms.
• Provides customer service, as they are often the first point of contact for an agency.
• Assist staff with travel arrangements.
• Maintains files and reference manuals/materials.
• Performs some functions such as monitoring budgets, expenses, purchase orders, contracts, or preparing vouchers.
• Because of the specialized nature of the…