Senior Director, AI-Driven Customer & Network Transformation
Listed on 2026-10-12
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Business
AI Business & Operations, Change Management
Lumen seeks a Senior Director of Customer & Network Transformation to drive automation, AI adoption, and workflow modernization across enterprise operations, partnering with Network Operations, IT, and Product stakeholders.
The role focuses on touchless ticketing, AI-enabled workflows, and measurable improvements in reliability and efficiency, with a broad compensation program and opportunity to impact AI-ready connectivity.
The following opening is for a Senior Director, AI-Driven Customer & Network Transformation with Lumen.
Join us at Lumen as our next Senior Director, AI-Driven Customer & Network Transformation in Cheyenne, WY, United States.
We are currently recruiting a Senior Director, AI-Driven Customer & Network Transformation for our team in Cheyenne, WY, United States.
This is a genuine opportunity to take on the Senior Director, AI-Driven Customer & Network Transformation role at Lumen.
As a Senior Director, AI-Driven Customer & Network Transformation, you will play an important part at Lumen in Cheyenne, WY, United States.
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