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HelpDesk/Support Technical Support

Seasonal CS Supervisor: Lead Support & SLA Expert

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: ASM Research, An Accenture Federal Services Company
Seasonal/Temporary position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 62200 - 84000 USD Yearly USD 62200.00 84000.00 YEAR
Job Description & How to Apply Below
A technology contractor in Cheyenne, Wyoming seeks a Customer Support Services Supervisor to oversee day-to-day operations. This role involves managing staff to ensure high customer satisfaction and adherence to Service Level Agreements (SLAs). Ideal candidates will have a Bachelor's Degree, customer service experience, and effective leadership skills. You'll be responsible for setting priorities, coaching staff, and fostering a customer-focused environment.

Compensation ranges from $62,200 to $84,000 based on skills and experience.
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