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Senior Customer Success Leader — Cross‑Functional & Mentor

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Rocket Software
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 83000 - 112050 USD Yearly USD 83000.00 112050.00 YEAR
Job Description & How to Apply Below

Rocket Software in the United States is seeking a Senior Customer Success Manager to own customer interactions, drive resolution, and ensure long-term success. You will mentor teammates and collaborate with cross-functional teams, using Gainsight to track inputs and improve outcomes.

The Senior CSM will foster internal relationships across Sales, Marketing, and Support to deliver transparent, continual improvements for customers. Annual salary range is $83,000 to $112,050 gross before taxes.

The Senior Customer Success Leader — Cross‑Functional & Mentor role at Rocket Software is now open for applications in Cheyenne, WY, United States.

This is a great position to take on the Senior Customer Success Leader — Cross‑Functional & Mentor role at Rocket Software.

As a Senior Customer Success Leader — Cross‑Functional & Mentor, you will play an important part at Rocket Software in Cheyenne, WY, United States.

Position Requirements
10+ Years work experience
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