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Customer Service Representative - State Farm Agent Team Member

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Suzanne Cork Ins Agcy Inc
Full Time position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Benefits
  • Group Life
  • Health Care Stipend
  • Paid time off
  • 401(k)
  • Competitive salary
ROLE DESCRIPTION

As a Customer Service Representative
, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Opportunities for commission are available while helping our customers get the unique products they need.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
  • Pivots, follow ups and upselling.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred
  • Some sales experience is a plus.
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