Medicaid Call Center Supervisor & Provider Relations Lead

Acentra Health seeks a Call Center Supervisor to lead a on-site team in Cheyenne, Wyoming, overseeing professional provider processes and ensuring high-quality customer service. You will mentor agents, manage performance, and handle complex issues while maintaining policy and HIPAA compliance.

This role requires strong knowledge of Medicaid, claims, and provider workflows, with a focus on quality, training, and operational excellence in a fast-paced environment.

We are currently recruiting a Medicaid Call Center Supervisor & Provider Relations Lead for our team in Cheyenne, WY, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cheyenne, WY, United States.

This opportunity is part of our work in Management & Operations.