Senior Product Designer; UX​/UI

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue your dreams. At Ford, you can build more than vehicles. Come build what matters.

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Ford Pro is looking for an experienced Senior Product Designer (UX/UI) to join our digital product design team.

The initial focus of this role will be the Ford Pro App
, a key part of the Ford Pro digital ecosystem used by fleet managers and drivers to understand vehicle status, manage fleet operations and take action while on the move.

We are entering an important phase in the evolution of the app. As Ford Pro brings more of its products and services together, the app is evolving beyond its origins as a telematics companion toward a broader mobile experience connecting customers with capabilities across the Ford Pro ecosystem.

You will help shape that evolution.

We are looking for a Senior Product Designer (UX/UI) who is comfortable taking ownership of large, ambiguous product problems, creating clarity where the path is not yet defined and turning complex customer and business needs into simple, coherent experiences.

You will work as a strategic partner to Product and Engineering, helping define problems and influence product direction—not simply responding to requirements. You should be comfortable moving between experience strategy, information architecture, user journeys, interaction design, prototyping and detailed production UI .

This role requires strong systems thinking. Ford Pro is a large ecosystem of products, services, customer types, permissions, subscriptions and vehicle experiences. You will need to understand how those pieces connect and design experiences that work as part of a broader system rather than as isolated features.

While native mobile experience is highly valuable, we are ultimately looking for an exceptional product designer. This role may also contribute to web or cross-platform initiatives as the needs of the organization evolve.

This is a remote role, working closely with distributed Product, Engineering, Research, Data and Design teams.

Candidates who are in commuting distance to a Ford hub location may be required to commute to the office four or more days/ week.

• Own complex product design work end-to-end, from problem definition and discovery through concept development, prototyping, validation, delivery and post-launch iteration.
• Operate with a high degree of autonomy, taking ambiguous problems, creating structure and direction, and driving work forward without requiring continuous design oversight.
• Play a central role in the evolution and redesign of the Ford Pro App, helping rethink its experience, navigation, interaction model and product architecture.
• Help evolve the app from primarily a telematics companion into a broader mobile entry point to the Ford Pro ecosystem, connecting capabilities and journeys across Ford Pro.
• Design experiences that serve different customer types and contexts, including the distinct needs of fleet managers, administrators and drivers.
• Define and evolve information architecture, navigation and interaction patterns that can scale as additional products, capabilities and customer journeys are introduced.
• Apply strong systems thinking to understand dependencies across products, services, platforms, data and user roles and translate them into coherent end-to-end experiences.
• Work closely with Product and Engineering as a strategic partner, helping frame problems, identify opportunities, assess…