Supervisor, Inflight Training; Inflight Training

What Will You Be Doing?

Oversees and manages the effective implementation of Federal Aviation Administration (FAA) and Department of Transportation (DPOPT) regulated training and any other training required by the Inflight Department, including implementation of new and changing materials utilizing educational tools for Flight Attendants. This position is located at the training center in Orlando, Florida.

• Oversee the daily operation of the Inflight Training Center.
• Manage on-location situations that arise to include, but are not limited to, student dismissals, student behavioral issues, host hotel interaction, partner vendors and other related issues or situations.
• Acts as on-the-spot decision maker and communicator to Manager, Inflight Training.
• Conduct FAA and DOT regulated Initial, Recurrent and Requalification training.
• Ensure compliance with FAA regulations related to Flight Attendant training
• Oversee Flight Attendant trainees during Initial training including performance assessment, performance management, counseling, coaching, administration of progressive counseling and terminating trainees when necessary.
• Supervise, schedule and support line and full-time instructors.
• Oversee Inflight contract trainers and facilitators during training periods.
• Assist with writing and revising the Flight Attendant Manual.
• Support special projects and committees.
• Provide constructive feedback to management and Flight Attendant training team on personnel-related activities of training participants to ensure collaboration on training goals.
• Maintain record of all training activities, participants, and results.

• Act as main contact from the remote training center to the General Office.
• Monitor and coordinate all correspondence with the FAA in collaboration with the department manager.
• Coordinate the completion of all forms related to Flight Attendant training.
• Respond to Flight Attendant phone calls and questions via email.
• Plan, schedule and prepare for Flight Attendant training including room set-up and clean-up.
• Collaborate with other departments as needed.
• Support other departmental trainers and their training; assist department manager as required.
• Perform other duties as assigned.

• Bachelor’s degree preferred
• Prior experience in leadership role required

• Minimum of 1 year of experience as a line Flight Attendant required (2 years preferred).
• Minimum of 1 year experience as an Inflight Instructor required (2 years preferred).

• Professional experience in teaching, training or adult education preferred
• 1 year of experience in FAR 121 programs preferred
• Be qualified and maintain qualification as Frontier Airlines Flight Attendant

• Working knowledge and understanding of relevant FAA regulations
• Ability to effectively manage multiple, concurrent projects and priorities
• Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
• Proven ability in the evaluation, creation, design and implementation of curriculum and support materials
• Ability to conduct training needs assessments for different client groups
• Ability to demonstrate strong oral presentation and written communication skills
• Proficiency in MS Office Suite software applications, including Word, Excel, Power Point
• Project management abilities including production and strong organizational skills
• Ability to maintain confidentiality with regard to all sensitive information
• Ability to work closely with the instructor group utilizing collaboration

Airbus aircraft, computers, door trainers, video, projection equipment and other Inflight Training department equipment

• Will have several different environments to work in including normal office, classroom, outdoors, airport, on aircraft and other offsite facilities
• Schedule may include travel-extended work hours (early morning / late evening) to be determined by station operational hours and hangar hours
• Must be willing to work on the aircraft as a regular crew member and for IOE training and proficiency checks

Moderate physical activity required by handling objects up to 75 pounds…