Trust Administrator

Join to apply for the Trust Administrator role at First National Bank
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We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.

Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.

• Passion:
  We have an unrelenting drive to be great. Quality service is our #1 priority.
• Commitment:
  We do not shy away from accountability. We together as a team and embrace the spirit of service.
• Leadership:
  We are competitive leaders in our markets and a go-to source for finance and lending.
• Community:
  We’re proud to support each other and our local communities. We win when our customers win.

The Trust Administrator performs necessary tasks to administer personal trusts and estates and support the trust officers as assigned. This role works closely with the Senior Trust Administrator and Trust Manager to ensure that all department practices are carefully monitored for compliance. Position is located in Cheyenne and is not a remote position.

• Maintain knowledge of and follow all department practices and procedures.
• Maintain knowledge of all key areas of department functions, including:
  • Analyzing and interpreting, with the aid of counsel when appropriate, legal documents to determine the duties and responsibilities of the Bank as a fiduciary.
  • Maintain control over the set‑up of new accounts, involving frequency and amount of payments, tax liabilities, settlement, and disbursements.
  • Organize and compile all relevant trust account information for administrators and officers for accounts under management.
  • Complete all account reviews in a thorough, analytical, and timely manner.
  • Determine proper action to follow for a variety of matters relative to normal administrative functions.
  • Review and approve court accountings and statements to customers.
  • Ensure that fees are calculated properly and collected when due on all administered accounts.
  • Commit to continuing education and mastery of essential job‑related responsibilities.
• Maintain strong working relationships with a variety of outside service providers as it relates to job functions.
• Maintain confidence without compromising trust principles or the position of the company as fiduciary, when dealing with principals, beneficiaries, or others.
• Confere with current and prospective customers to explain the features and benefits of trusts.
• Work closely with principals, beneficiaries, and others in discussing and resolving their problems as they relate to trust. Refer any problems that exceed your authority to the supervisor.
• Communicate all department concerns to the supervisor as they arise.
• Work closely with department management to actively solicit new trust business.
• Actively participate in the cross‑training of additional staff as assigned, in order to provide coverage in the event of department absence.
• Engage in continuous learning and skill development to drive career growth and expand responsibilities across the Company footprint.
• Perform other duties as assigned.

• Associate’s Degree or greater desired, or equivalent experience.
• Superior organizational and administrative skills.
• Strong communication and time management skills.
• Experience in a client‑facing environment, providing excellent customer service.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation, Sick, and Holiday time
• A competitive 6% 401(k) match
• And more!

Candidate must pass a pre‑employment screening including credit history and criminal record check.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Entry level

Full-time

Finance and Sales

Banking