Public Safety Dispatcher - Entry-Level Training

Position: Public Safety Dispatcher I - Entry-Level Training

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne, Wyoming. The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow.

The Wyoming Highway Patrol is looking for candidates who want a rewarding career and to make a difference. If you're able to calmly and accurately process information, sometimes during high-stress or emergencies, then this job may be perfect for you! At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism. To see what life at WYDOT can mean for you, we invite you to view below:

A Wyoming Highway Patrol Dispatcher I is the entry-level WHP dispatch personnel. Formal classroom and on-the-job training introduce this unique career field to successful candidates, providing basic knowledge, fundamentals, and procedures needed in this position. WHP dispatchers provide the vital communications link between the public and emergency services, utilizing a two-way radio system and extensive computer operations. With an emphasis on officer safety, WHP dispatchers also ensure law enforcement officers receive the necessary assistance and backup.

WHP dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays.
When the unexpected happens on Wyoming’s vast highways, yours is the first voice of hope. We aren't just looking for operators; we are looking for the backbone of public safety—the steady hands and sharp minds who guide our Troopers and protect our citizens. Are you ready to level up? Please complete your application today to see if you have what it takes to join our agency and be ready to begin our next training phase.

This position offers:

• **$2,000 Hiring Bonus**See Notes section for Eligibility
• Culture of public service and a commitment to work/life balance

Cheyenne is the capital city of Wyoming. It is home to Cheyenne Frontier Days, which is held over ten days centered around the last full week in July, is known as the largest outdoor rodeo and western festival in the world, and the Cheyenne Frontier Days Old West Museum, with exhibits about early rodeos and artifacts like 19th-century passenger wagons.

Wyoming is one of the few states with no state income tax.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE! for detailed information, oryou can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: (Use the "Apply for this Job" box below)..gov

Human Resource Contact:
Keri Long Keri.

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ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• To be successful, employees must pass each phase of this training. Doing so requires extensive homework and independent study and guidance and advice from experienced trainers and colleagues.
• Upon successful completion of the classroom portion of the training, a phone room training program begins. Upon successful completion of the phone room training, a radio training program begins.
• Learn basic knowledge, fundamentals, and procedures of law enforcement dispatching.
• Under supervision, completes on-the-job training, which involves actual workplace conditions that ensure the linkages between classroom knowledge and job performance skills.
• Must develop an experience base that complements the formal classroom training.
• Upon completing the identified tasks and proper record documentation, the dispatcher must progress to a level where constant supervision is no longer required.
• Performs the next level's duties but is in an evaluation status that determines if job performance is satisfactory and meets the requirements necessary to be promoted.

PREFERENCES/
** AGENCY REQUIREMENTS:

Preference may be given to applicants…