More jobs:
Field Service Technician
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2025-11-25
Listing for:
CornerStone Technology Talent Services
Full Time
position Listed on 2025-11-25
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Site Access & Compliance Support Technician
We are seeking Site Access & Compliance Support Technicians to provide on-site workforce support at a mission‑critical data center construction project in Cheyenne, WY
.
Corner Stone Technology Talent Services provides the following pay range: $18.00/hr - $20.00/hr
. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.
Direct message the job poster from Corner Stone Technology Talent Services.
Key Responsibilities- Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
- Verify worker credentials, badges, and compliance documentation.
- Issue and manage temporary badges and visitor passes.
- Report irregularities or noncompliance to site supervisors.
- Guide workers and subcontractors through the digital onboarding process.
- Assist with account setup, documentation upload, and system login.
- Provide clear instructions on mobile check‑ins, digital badges, and QR codes.
- Support multilingual onboarding as needed (tools/resources provided).
- Serve as the first point of contact for access or credentialing issues.
- Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
- Escalate more complex issues to centralized support following standard procedures.
- Maintain accurate records of support requests and resolutions.
- Deliver professional, courteous assistance to workers and site staff.
- Communicate clearly and calmly when resolving issues.
- Relay feedback to supervisors to support process improvements.
- Ensure smooth and timely worker access.
- Minimize delays by resolving issues efficiently.
- Maintain accuracy in compliance and credential checks.
- Provide a consistently positive support experience on site.
- High school diploma or equivalent (some college or technical training preferred).
- Prior experience in field support, help desk, IT support, or site operations is a plus.
- Basic technical troubleshooting skills (hardware/software).
- Strong attention to detail and ability to follow structured protocols.
- Excellent communication and interpersonal skills.
- Ability to stand/walk for extended periods and work outdoors at site access points.
Associate
Employment TypeContract
Job FunctionInformation Technology
IndustriesConstruction
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