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Field Service Technician

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: CornerStone Technology Talent Services
Full Time position
Listed on 2025-11-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Site Access & Compliance Support Technician

We are seeking Site Access & Compliance Support Technicians to provide on-site workforce support at a mission‑critical data center construction project in Cheyenne, WY
.

Pay Range

Corner Stone Technology Talent Services provides the following pay range: $18.00/hr - $20.00/hr
. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

Direct message the job poster from Corner Stone Technology Talent Services.

Key Responsibilities
  • Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
  • Verify worker credentials, badges, and compliance documentation.
  • Issue and manage temporary badges and visitor passes.
  • Report irregularities or noncompliance to site supervisors.
  • Guide workers and subcontractors through the digital onboarding process.
  • Assist with account setup, documentation upload, and system login.
  • Provide clear instructions on mobile check‑ins, digital badges, and QR codes.
  • Support multilingual onboarding as needed (tools/resources provided).
  • Serve as the first point of contact for access or credentialing issues.
  • Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
  • Escalate more complex issues to centralized support following standard procedures.
  • Maintain accurate records of support requests and resolutions.
  • Deliver professional, courteous assistance to workers and site staff.
  • Communicate clearly and calmly when resolving issues.
  • Relay feedback to supervisors to support process improvements.
  • Ensure smooth and timely worker access.
  • Minimize delays by resolving issues efficiently.
  • Maintain accuracy in compliance and credential checks.
  • Provide a consistently positive support experience on site.
Key Qualifications
  • High school diploma or equivalent (some college or technical training preferred).
  • Prior experience in field support, help desk, IT support, or site operations is a plus.
  • Basic technical troubleshooting skills (hardware/software).
  • Strong attention to detail and ability to follow structured protocols.
  • Excellent communication and interpersonal skills.
  • Ability to stand/walk for extended periods and work outdoors at site access points.
Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

Construction

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