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Helpdesk Technician : IT Support & Monitoring
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2025-12-31
Listing for:
Lunavi
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solutions provider in Cheyenne, WY, is seeking a Helpdesk Technician I to manage ticketing, answer customer inquiries, and ensure system monitoring. The ideal candidate has a High School diploma, a passion for IT, and is committed to customer service. Responsibilities include managing phone calls, responding to alerts, and assisting in writing documentation. The position requires adaptability, basic IT knowledge, and maintaining a positive demeanor with clients.
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