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Senior Enterprise Technical Support Specialist

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Cornerstone onDemand
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS provider is looking for an Advanced Technical Support Specialist to deliver elite-level support to enterprise clients. This role involves managing complex technical issues, mentoring team members, and ensuring customer satisfaction through proactive engagement and feedback management. The ideal candidate will have over 5 years in a technical support role, strong communication skills, and experience in SaaS environments.

The position requires a Bachelor's degree in a related field and a customer-focused approach.
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Position Requirements
10+ Years work experience
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