IT Systems Engineer II - Public Sector

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

As a highly technical and hands‑on position, the IT Systems Engineer II will be supporting the Public Sector Solution Integration team and its specialized customers. Responsible for participating in multiple team environments and supporting efforts for all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation.

Maintain configuration management of cabinets and systems for integration and deployment of telecommunication equipment and infrastructure for a nationwide network. Performance will primarily occur in a laboratory environment. The duties will include (but not limited to): system integration and configuration, equipment tracking and grouping, as well as RMA replacement and pre‑deployment requirements, close work orders requiring pre‑configuration of equipment, contribute and maintain documentation related to aforementioned responsibilities.

Optimize and coordinate verification lab lifecycle activities (from equipment receipt, to integration, to deployment).

The responsibilities of this position will continue to grow as additional portions of the environment are accredited and achieve operational status, and as additional customer groups are added.

Create and maintain reports for patch compliance and system audit data.

Participate in ongoing operational projects.

Provide recommendations for system automation.

Troubleshoot hardware and software issues as they arise; document issues and associated resolutions.

Participate in OS patch management and coordination.

Perform ongoing maintenance and administration of assigned systems.

Ensure adherence to policies, processes, and procedures within areas of responsibility.

Assist with the execution of projects related to areas of responsibility.

Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.

Follow operational documentation including guidelines, policies, processes, and standards.

Read and interpret engineering documentation (e.g., Scope of Work and Engineer Design Package); provide feedback and corrections through redlining.

Interpret, follow, and critique Method of Procedure (MOP) related to any job function or equipment for which technicians are responsible.

Knowledge and experience should include computer network and IT system operations.

Knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise-level networking and network security.

Available 24/7 for Network Outages and Maintenance window work as needed.

Must be willing to work rotating, on‑call, and or work after hours as needed.

Candidate must be a US Citizen.

Minimal travel may be required.

Bachelor’s degree and/or advanced degree in Electrical/Computer Engineering or Computer Science and experience, or a strong interest in, the cybersecurity field.

2+ years of experience in Information Security, Information Assurance (IA), or Cyber Security programs.

This information reflect the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$69,694 - $92,925 in these states: CO

$73,013 - $97,350 in these states: VA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our…