Technology Officer -V

• Location 1912 Capitol Avenue,Cheyenne, WY, 82001,United States
• Employee Type Exempt - FT

Description

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

$60,320.00 - $ per year

• Technology Officer I - $60,320.00 - $88,400.00 per year
• Technology Officer II - $66,560.00 - $97,240.00 per year
• Technology Officer III - $80,080.00 - $ per year
• Technology Officer IV - $88,400.00 - $ per year
• Technology Officer V - $98,280.00 - $ per year
  • The hiring pay range for this position is commensurate with the level of relevant experience and education.

• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Life, AD&D, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

• Manage IT Support operation and personnel including on-site technicians at remote regions.
• Lead future development, enhancements and maintenance of call management/tracking systems and operating procedures.
• Manage PC building and staging as a part of the IT Support department.
• Oversee IT asset disposal, IT inventory management, Software license management, and device vulnerability remediations.

• Maintain in-depth knowledge of PC hardware setup, installation and maintenance.
• Maintain in-depth knowledge of Microsoft Windows operating system, Office Suite, and 365 applications.
• Maintain practical knowledge of DNS, DHCP, Active Directory, and print sharing.
• Maintain in-depth knowledge of Windows and 3rd party patching solutions.
• Maintain in-depth knowledge of end user support for messaging technologies such as email and mobile device management.
• Maintain in-depth knowledge of tools utilized to manage and maintain end-user hardware.
• Maintain work schedule for all IT Support team staff, conduct performance reviews and actively take action on coaching opportunities for all team members.
• Maintain working knowledge of corporate ticketing system and any other tracking systems in use.
• Ambition to learn and use new software programs and tools, attending associated courses as deemed necessary or as assigned, sharing and showing to IT Support team where applicable.
• Maintain good organizational skills, communication skills, and troubleshooting ability, and coach those to the IT Support team.
• Willingness to follow instructions explicitly and ensure that the IT Support team does the same.
• Practice good reasoning ability and expressing a willingness to ask questions.
• Maintain alertness and ability to concentrate in and out of the office environment and for extended periods of time in some cases.
• Adherence to escalating problems to superiors in a timely manner, keeping them informed from open to close.
• Willingness to travel multiple days at a time and occasionally on a moment’s notice.
• Install, configure, and setup PC equipment in office environments and…