Account Manager Wholesale

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Wholesale Account Manager is responsible for driving revenue growth within an assigned base of wholesale accounts. This role focuses on hunting for new opportunities within existing relationships, uncovering new buying centers, and expanding the breadth of solutions adopted. The position is accountable for pipeline development, opportunity management, forecast accuracy, and quota attainment.

• Develop and execute account plans focused on hunting and expansion within the assigned base.
• Identify, qualify, bid, negotiate, and close new sales opportunities to meet and exceed sales and revenue targets.
• Prospect proactively via cold calling, email outreach, social selling, networking, customer meeting, and events.
• Expand wallet share through cross-sell and up-sell motions with sales overlay team, uncover new buying centers and stakeholders.
• Build multi-threaded relationships with decision makers and influencers to gain strategic positioning.
• Create proposals, statements of work, and pricing configurations in collaboration with internal teams.
• Drive the end-to‑end sales cycle including working with solution engineers, post‑sales order submission, and service delivery coordination.
• Maintain accurate weekly forecast and pipeline funnel; ensure CRM hygiene and data integrity.
• Provide market and customer insights to sales leadership regarding trends and competitive activity.
• Demonstrate solid knowledge of the company’s product suite and stay current on emerging technologies.

• 2-5 years of B2B field sales experience; telecom or technology sales strongly preferred.
• Proven success meeting/exceeding sales quotas with a hunter mindset and disciplined prospecting habits.
• Working knowledge of wholesale wireless, IP/data, and voice/network services.
• Strong communication skills (written, verbal, and formal presentation); proficiency in closing and negotiating.
• Self‑motivated, proactive, and results‑oriented; able to work independently and manage multiple priorities.
• Proficient in Microsoft Office and CRM tools;
  Salesforce experience preferred.
• Working knowledge of selling IP, data, and voice network services.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$50,862 - $67,809 in these states: AL, AR, AZ, FL, GA, IA, , IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$53,403 - $71,201 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$55,944 - $74,592 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair…