Veterinary Relationship Manager

s a quota-carrying role that leads the ongoing optimization of our key veterinary customer accounts. This role is responsible for driving growth and maximizing share of wallet for in-clinic, technology, and specialty products within their designated sales territory. This position is a proactive, in-person sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling singular point solutions when opportunities are identified.

The Senior Veterinary Relationship Manager will closely partner with Veterinary Account Executives (VAE) to identify Vet Suite opportunities and drive further growth within the sales segment.
** Primary Responsibilities
** Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.  Performs additional duties and tasks as necessary to support the team and company objectives.
** Experience Requirements
** Bachelor’s degree or equivalent experience in Business, Communications, or a related field is required, with a minimum of 5 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry. Previous experience serving as a “player coach” by mentoring new hires or coaching teammates to improve performance.
** Skill Requirements
** Demonstrates expert ability to work collaboratively in a matrix organization and effectively pull through business. Ability to predict and proactively serve customer needs/objectives with differentiated offers and solutions that Covetrus can deliver.

Proven ability to interact with all levels of stakeholders in a customer’s business and engage in discussions about the totality of their operation, including identifying where third-party relationships could benefit their workflows.

Ability and willingness to engage in coaching conversations. Willingness to document best practices of sales skills for deployment to other areas of the sales organization – Being a talent multiplier from “beside” Ability to partner closely with staff across departments to implement growth strategies.  An expert understanding of CRM tools functionality and practical experience used to support the management of an account.
** Preferred Qualifications
** 6-7 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry is strongly preferred.
* * 401k savings & company match*
* * Paid time off*
* * Paid holidays*
* * Maternity leave*
* * Parental leave*
* * Military leave*
* * Other leaves of absence*
* * Health, dental, and vision benefits*
* * Health savings accounts*
* * Flexible spending accounts*
* * Life & disability benefits*
* * Identity theft protection*
* * Pet insurance*
* * Certain positions may include eligibility for a short-term incentive plan
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