Social Services Aide

GENERAL DESCRIPTION

Description and Functions Open Until Filled The Wyoming Department of Family Services is seeking a compassionate, detail-oriented Intake Support Specialist to assist in the critical work of protecting children and vulnerable adults. This position serves as the first point of contact for reports of abuse, neglect, or exploitation and plays a vital role in ensuring timely and accurate information is documented for further investigation and case management.

Human Resource Contact:
Michelle Johnson /

The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Transports clients to appointments, visitations, treatment centers, and foster care facilities.
• Sets up visitation schedules.
• Supervises parental visits with children and monitors telephone calls.
• Conducts parenting classes.
• Gives testimony in court regarding observation of the client and the family.
• Assists with file management, computer file entries, and case narratives; ensures that all data is accurate and up-to-date in WYCAPS system.
• Provides in-home checks and services.
• Monitors urinalysis, school grades, and attendance.
• Fully documents all contact with clients and children.
• Confers with the Social Services Worker regarding client progress and case plans.

Agency requires that the successful applicant possess a valid driver’s license.

• Knowledge of parenting.
• Knowledge of policies regarding child protection and benefits.
• Knowledge of the community or institution to be served.

Education: High School Diploma

Experience: 0-2 years of progressive work experience (typically in Social Services Programs)

Education & Experience Substitution: 1-3 years of progressive work experience (typically in Social Services Programs)

Certificates, Licenses, Registrations: None

• This position takes place in an average work environment.

• FLSA:
  Non-exempt
• All positions within the Department of Family Services will require a background information check, including taking fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end.

The state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

State of Wyoming