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Senior Mortgage Complaints Resolution Lead

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Wintrust Financial Corporation
Full Time position Listed on 2026-11-06
Job specializations:
  • Finance & Banking
    Mortgage Loan Originator / Advisor, Banking & Finance, Financial Compliance, Loan Servicing
Salary/Wage Range or Industry Benchmark: 71000 - 92000 USD Yearly USD 71000.00 92000.00 YEAR

Job Description & How to Apply Below

Wintrust Financial Corporation is hiring a Senior Complaints Resolution Specialist (Mortgage) to investigate and manage responses to mortgage origination and servicing complaints. The role requires handling fast-paced deadlines, providing compliance guidance and ensuring customers receive prompt, transparent resolutions while mitigating compliance risk.

This position sits in the Fair & Responsible Banking Department, overseeing the Complaint Management Program.

We are looking to fill the Senior Mortgage Complaints Resolution Lead position at Wintrust Financial Corporation in IL, United States.

Step into the Senior Mortgage Complaints Resolution Lead role at Wintrust Financial Corporation in IL, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in IL, United States.

Position Requirements

10+ Years work experience
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