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Guest Services Manager – VIP Arrivals & Luxury

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Four Seasons Hotels Ltd
Full Time position Listed on 2026-11-08
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Guest Services Manager – VIP Arrivals & Luxury Experience

Four Seasons Chicago is seeking a Guest Services Manager to lead the lobby and arrival/departure experience within the Rooms Management team. You will ensure service excellence, coach staff, and uphold brand standards while coordinating across Front Desk, Valet, and Concierge to deliver a flawless guest experience.

The role requires strong leadership, 3–5 years of relevant experience, and a commitment to exceptional guest service. Competitive compensation and comprehensive benefits are offered.

We invite applications for the Guest Services Manager – VIP Arrivals & Luxury Experience position located in Chicago, IL, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Chicago, IL, United States.

This opportunity is part of our work in IT & Technology, Other.

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