Director of eDiscovery and Data Solutions

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

At Crowell & Moring, exceptional client service begins with exceptional people. We are committed to delivering responsive, high-quality, and professional service to our clients and to one another, while continuously elevating standards of excellence across every aspect of our work.

Job Summary The Director of eDiscovery and Data Solutions works closely with eDiscovery leadership including the leader(s) of the eDiscovery and Information Management practice to manage firmwide
-technology-enabled eDiscovery services. Serving as a senior adviser to firm leadership and the eDiscovery and Information Management practice, the Director combines firm business goals and client priorities into a clear service, technology, and investment roadmap for eDiscovery matters. The role is accountable for the performance, growth, governance, and financial sustainability of the eDiscovery and Data Solutions (“EDDS”) function, while identifying broader opportunities to use data, analytics, automation, and artificial intelligence to improve matter delivery and defensibility of process.

The Director leads the eDiscovery and Data Solutions team, shapes strategic vendor and platform decisions, and partners across Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance, and other business functions to develop scalable solutions. Success is measured by client value, quality and defensibility, adoption, operational and financial performance, risk management, and the team’s contribution to the firm’s strategic priorities.

Job Responsibilities Set and execute the firmwide strategy for eDiscovery and Data Solutions, with a multi-year roadmap aligned to firm, practice, client, and matter priorities.

Serve as a senior technical adviser to eDiscovery leadership and the eDiscovery and Information Management practice on discovery technology strategy, security and management, cost, and the effective use of data and technology in the context of litigation.

Position the function as a differentiated legal technology service by identifying opportunities to strengthen client value, improve matter outcomes, support pitches and client conversations, and develop repeatable service offerings.

Own the service portfolio and operating model for eDiscovery data solutions, including governance, demand planning, delivery standards, resource strategy, service levels, and continuous improvement.

Lead the development of scalable data, analytics, automation, AI-enabled, and technical workflow solutions that improve how legal teams manage, analyze, and use matter-related information.

Establish clear business cases, priorities, success measures, and benefits-realization plans for technology and service investments; report progress, risks, outcomes, and required decisions to senior stakeholders.

Direct the evaluation, selection, implementation, adoption, performance, validation, and lifecycle management of eDiscovery platforms and approved data solutions.

Build strong partnerships with Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance and other functions to align strategy, resources, dependencies, and delivery.

Develop and maintain trusted relationships with key clients, legal teams,…