Division IT Manager

Job Description Company Overview

Smart Components North America (SCNA), a division of Illinois Tool Works (ITW) Automotive, manufactures innovative components for major automotive manufacturers. Our products include fuel housings, door and safety handles, Capless solutions, and EV charge ports. We operate manufacturing facilities in Mokena and Richton Park, Illinois, and Saltillo and Aguascalientes, Mexico.

The Opportunity

The Division IT Manager leads the Division’s IT function, delivering reliable, secure, and cost-effective technology services that support the business’s operational and strategic goals. Applying the ITW Business Model and 80/20 Front-to-Back process, this leader translates divisional business priorities into an actionable IT roadmap and leads its execution in alignment with Segment and enterprise IT standards, architecture, and governance.

Working in a decentralized environment, the IT Manager serves as the Division’s primary technology partner and key connection to Segment and enterprise IT. The role combines people leadership with hands-on technical involvement—leading a small team while directly supporting critical projects, implementations, and troubleshooting as needed.

The ideal candidate brings an open-minded, business-focused approach to technology, evaluating tools—including AI where appropriate—and recommending solutions that deliver the greatest value.

Key Responsibilities Business Partnership & Planning

• Partner with the VP/GM and divisional leadership to understand business priorities and translate them into an annual IT plan and roadmap aligned with Segment IT strategy.
• Provide IT input into the Division’s annual operating plan, including capital and expense needs and priority initiatives.
• Apply ITW Toolbox methods, including 80/20 and Simplification, to analyze workflows, identify simplification and automation opportunities, and partner with end users to implement solutions.
• Evaluate AI alongside traditional technology options when addressing business problems, recommending its use where it delivers clear value.
• Demonstrate hands‑on leadership by engaging directly with teams, systems, and processes as needed to remove roadblocks, accelerate delivery, and meet commitments.

IT Operations & Service Delivery

• Lead the deployment, monitoring, maintenance, upgrade, and support of the Division’s IT infrastructure, business applications, and plant‑floor systems.
• Oversee ERP and other key business systems, including production support, implementations, and enhancements.
• Manage end‑user support and service desk operations, with defined service levels and key performance indicators (KPIs).
• Partner with stakeholders to define business and system requirements for new technology.
• Manage IT projects from initiation through completion, including scope, schedule, budget, and stakeholder communication, and personally lead critical projects as needed.
• Manage the lifecycle of IT hardware, software, and licenses.

Cybersecurity & Risk

• Ensure the Division complies with ITW’s Cybersecurity Framework and Segment security standards.
• Drive security controls, vulnerability remediation, and user awareness programs, assessing risk and directing resources to the highest‑priority areas.
• Ensure AI tools used within the Division comply with ITW’s AI Framework and acceptable‑use policies, including requirements for protecting company and customer data.
• Support customer and regulatory security requirements.

Financial & Vendor Management

• Manage the Division’s IT budget within the approved plan, including purchasing, forecasting, and variance tracking.
• Prepare business cases and cost‑benefit analyses for IT investments, including AI.
• Manage vendor relationships and negotiate contracts and service agreements…