Tier 1 IT Support Specialist — M365 & VPN Expert
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IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
1341 Guggenheim Partners Investment Management Holdings, LLC is seeking a Service Desk – Tier 1 Support Specialist for our Chicago office. You will be the first point of contact for employees facing technical challenges and will troubleshoot Microsoft 365, Dell desktops, and Cisco video conferencing equipment.
You will escalate to Tier 2 or MSP/MSSP when needed, maintain incident records, and help drive proactive IT monitoring.
Join us at 1341 Guggenheim Partners Investment Management Holdings, LLC as our next Tier 1 IT Support Specialist — M365 & VPN Expert in Chicago, IL, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in IT & Technology, Other.
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