Program Director - Nashville Center; Northwest

Responsible for the overall management and facilitation of all aspects of the program including habilitation activities, manufacturing processes, personnel issues, building needs, and administrative support functions. Responsible for overall health and safety standards of the program

• Interview, hire and train employees, evaluate performance, and recommend changes in employee status. Ensure disciplinary action is implemented, as appropriate, in a fair and consistent manner in accordance with agency policies and procedures. Ensure members participate in the interviewing/hiring of employees.
• Monitor facility activities to ensure compliance with all relevant rules, regulations, and service contracts including, but not limited to, Agency policies, CQL requirements, DHS Rules [i.e., 119, 120, 50, 51], DOL & OSHA regulations, and etc.
• Provide guidance, structure, support, and training to employees. Coordinate internal & external staff training, ensuring all required training is completed and meets agency and governmental requirements.
• Ensure time and attendance is completed in an accurate/timely fashion including approval of benefit time, approval of timecards and use of the point system.
• Coordinate/approve scheduling of activities of all personnel (i.e., use of benefit time, in-service training, community outings, and etc.), ensuring adequate coverage availability for all functions of the facility. Monitor staffing pattern on a daily basis, substituting for and / or moving staff to fill needs caused by emergency absence.
• Ensure continuation of specialized programming including Neighbors, Adventures and Expeditions.
• Chair managerial and all staff meetings, communicating pertinent information and maintaining documentation of such. Ensure information from managerial meetings is shared and documented with direct contact staff and members (as appropriate) via unit and member meetings.
• Maintain projected levels of enrollment and manage the flow of members into the program and among units. Monitor the use of ancillary and specialized services. Oversee the timely and accurate completion of all Intake and Community Resources related reports and documents.
• Ensure accurate and complete attendance records are maintained in Quantum. Be sure corrections are made in a timely manner.
• Maintain a functioning member council
• Review the quality of each member’s PCP, monitoring the timely completion of staffing, Implementation Strategies, assessments, Monthly Summaries, referrals for services, and other pertinent services and documents. Periodically attend staffing. Ensure behavior programs are written properly and necessary approvals are obtained. Serve as resource person to the QIDP’s providing coaching and input as needed and assisting in resolving unusual case management issues.
• Monitor and integrate the activities of consultants and other ancillary services to meet program and member needs.
• Encourage member participation in competitive employment. Make timely and proactive referrals to Job Placement. Educate caregivers, guardians, families regarding the right to work.
• Direct the clerical and administrative support functions of the facility, ensuring the timely, accurate, and thorough completion of a variety of facility documents and ensuring personnel records are handled in a confidential manner.
• Oversee the maintenance and security of the building, keeping preventative maintenance schedules and securing emergency repairs. Liaison effectively with Envisions Building and Maintenance department. Obtain bids and make proposals periodically regarding building and/or security projects. Ensure the cleanliness and the pleasant presentation of the building.
• Promote a healthy and safe facility. Monitor activities of the Health & Safety committee to ensure compliance with requirements and to ensure the needs of program are addressed.
• Maintain and control facility expenses in accordance with budget(s).
• Maintain professional and constructive communication with members, families/caregivers, agency staff, other service providers, vendors, and other stakeholders.
• Keep supervisor informed of unusual facility problems and activities.
• Prepare and complete a variety of ongoing facility reports including but not limited to Monthly Management Reports, Monthly Incident Analysis, Quarterly Consumer Satisfaction Survey Summaries, Quarterly Preventative Maintenance Reports, Quarterly Program Outcome…