Strategy Analyst

Role:
Strategy Analyst

Location:

Chichester (Hybrid Working)
Salary: £26,250 per annum + Excellent Benefits
Department:
Operations

Reports to:

Operations Manager

About the Role

We are seeking a proactive and commercially aware Strategy Analyst to join our Operations team in Chichester, with hybrid working available.

This role is ideal for someone who enjoys working with data, identifying opportunities for improvement, and helping deliver outstanding customer outcomes. You will play a key part in driving efficiency, managing high-quality data, and supporting business performance.

Key Responsibilities

Analysis & Insights

* Review sector-level data to identify trends, risks, and opportunities

* Identify, track, and resolve customer savings opportunities

* Carry out full account and consumption reviews

* Manage consumption audits and present findings to customers

* Work collaboratively with analysts and wider teams

Data Management

* Maintain accurate, high-quality data across internal systems

* Ensure meter reading data meets contractual requirements

* Complete market transactions

* Support the development of dashboards and reports

Communication & Collaboration

* Work closely with Account Management and Technical teams

* Respond to customer and stakeholder queries within agreed SLAs

* Handle inbound calls and emails professionally

* Provide regular progress updates to senior stakeholders

* Participate in meetings and follow up on actions

Projects & Support

* Support operational improvement projects

* Assist with onboarding new customers

* Contribute to company competency and KPI monitoring

Systems & Tools

You will regularly work with tools including:

* Looker

* Microsoft Excel and Office 365

* CMOS, Litmos, HR Locker, Appriasd

About You

We are looking for someone who is:

* Proactive, organised, and detail-focused

* Commercially aware and analytical

* A strong problem-solver

* Passionate about data and continuous improvement

* Confident working with colleagues and customers

* Able to manage multiple priorities effectively

For further information on this exciting opportunity please forward. Copy of your CV in the first instance