Customer Relations Executive

Location: Tangmere

Customer Relations Executive

Salary £26,980 – OTE £35,000!!

Tangmere, Chichester

BMS Cars and BMS Salvage are growing fast, and we’re on the lookout for a proactive,
people-focused Customer Relations Executive to join our lively, hardworking team.
If you’re a natural multi-tasker who loves delivering first-class customer service in a fast-paced environment – and you’re ready to be part of one of the UK’s fastest-growing damaged vehicle buying networks – this is your chance.

We value a positive attitude and self-motivation as much as experience. A passion for cars is abonus but not essential – we’ll teach you the rest!

What you’ll be doing day-to-day

● 90% inbound calls – responding to customer enquiries and making every
interaction a great one.

● Handling emails and ensuring all customer queries are resolved quickly and
efficiently.

● Liaising with third parties to schedule and organise vehicle collections.

● Managing the full customer journey from start to finish to maintain our high
standards.

● Completing admin tasks accurately to keep everything running smoothly.

● Handling objections or issues calmly and confidently to ensure great outcomes.

What we are looking for:

● A customer service superstar with strong communication and rapport-building
skills.

● Excellent attention to detail and a can-do, problem-solving mindset.

● Comfortable working at pace in a busy environment and juggling multiple tasks.

● A professional, friendly telephone manner and confident IT skills (MS Office &
bespoke systems).

● A true team player who is also self-motivated and able to manage their own
workload.

● Bonus points for vehicle knowledge or a keen interest in cars (but it’s not
essential).

Why join us?

Be part of a fun, supportive, and ambitious team.
Opportunities to grow and develop as we continue our phenomenal success.
A varied role where no two days are the same.

Hours of work:
Monday – Friday, Week 1: 8:00am – 6:00pm, Week 2: 8:00am – 5:00pm

More reasons to join our fabulous team.....

● Generous starting salary of £26,980, generous bonus scheme after 6 months,
OTE £35,000!!

● Modern, fresh offices with all mod cons!

● Free food Friday for all employees working from site, this varies from different
restaurants and the food is delivered directly

● Free fresh fruit available on site 24/7

● Discounted Garage Services

● A range of optional team building events throughout the year, these include
running and obstacle events, boat trips over to the Isle of Wight and a host of
other fun events.

● Free onsite parking for all staff

● Full pension package

● Christmas and Summer staff parties

● Training courses available to help you progress faster

● Great Sage employees benefit scheme that includes:

● Gym membership at reduced cost

● On demand GP

● A host of retail, cinema and holiday discounts

● Free access to counselling services

Do you have the energy, drive, and people skills to thrive in a fast-moving, customer-focused role? If yes, we’d love to hear from you