Operations Manager

Overview

A fast-paced FMCG business is seeking a Commercial Operations Manager to lead and optimise end-to-end supply chain operations. Reporting to the Head of Commercial Operations, this role is responsible for planning, logistics, inventory, supplier performance, and service delivery across a complex supply network.

• Salary £45-50k doe
• Discretionary bonus
• 25 days holiday

• Supply & Demand Planning; lead demand planning, forecasting, risks and mitigation
• Customer Service & Orders; Manage customer orders and delivery schedules, maintain SKU data, communicate updates
• Stock Management; Own and report on stock strategy, investigate discrepancies
• Suppliers, Procurement & Production; Liaise with suppliers, Support sourcing, capacity planning, NPD launches, and promotions
• Logistics; Oversee inbound and outbound logistics end-to-end
• Operational Excellence; Lead S&OP and supply chain reporting
• People Leadership; Lead, coach, and develop the Commercial Operations team

• Strong FMCG supply chain or commercial operations leadership experience
• Expert in planning, inventory, logistics, and supplier management
• Analytical, organised, and solutions-focused
• Confident people leader and cross-functional collaborator