QA Manager

Job Description

Job Title: Quality Manager
Location: West Sussex
Salary: £40,000 – £45,000 DOE
Reporting to: Technical Manager

We are seeking an experienced Quality Manager to lead and maintain a compliant, efficient, and continuously improving quality management system within a fast‑paced manufacturing environment. The role is responsible for driving food safety, compliance, and operational excellence, while fostering a strong culture of quality and accountability across all departments.

The successful candidate will work cross‑functionally to embed best practice, streamline processes, and support business growth through structured continuous improvement initiatives.

• Direct and coordinate all certification and external audit activity to maintain compliance
• Develop and deliver structured internal audit programmes to verify regulatory and customer adherence
• Oversee the daily operation of the technical function to ensure priorities and timelines are achieved
• Maintain and enhance the site quality framework in line with recognised industry standards
• Ensure effective investigation and closure of deviations and non‑conformances
• Strengthen team capability by embedding accountability for quality across departments
• Lead food safety governance through management and review of HACCP systems
• Work with department leaders to implement targeted efficiency and improvement initiatives
• Represent the organisation during site visits and stakeholder engagements
• Identify and lead cost reduction projects without compromising compliance
• Streamline operational processes to remove waste and improve productivity
• Chair performance review meetings and convert KPI data into actionable plans
• Support senior leadership in delivering operational performance targets
• Provide technical support to customer‑facing teams when required
• Oversee complaint investigations to ensure accurate and timely resolution
• Maintain clear and professional communication with customers until closure
• Contribute to quality approval processes for new product launches
• Monitor and audit preventative maintenance programmes
• Champion a proactive culture of food safety and health & safety across the site

Please email  if you would like to register interest in this role, or call .