Assistant Manager

Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank's mission.

Job Summary The Assistant Bank Manager plays a key role in partnering with the Bank Manager to make a proactive impact on our employees and customers.

The Assistant Bank Manager is an hourly in-person position and reports to the Bank Manager.

Essential Functions Management & Development Coach employees to effectively identify opportunities with customers

Manage employees’ work schedules, monitor overtime, and assign tasks as needed

Train and supervise employees to ensure operational, sales & service, and professional development

Manage bank location expenses

Ensure employees adhere to all bank policies and procedures

Participate in community events

Model a culture of positive employee morale and ownership

Resolve customer complaints and questions

Operations

Responsible for operational excellence and soundness of bank location

Prepare team and location for annual regulatory audits

Partner with communication team to maximize community impact

Guide employees in escalated or difficult workplace situations

Sales & Service Greet customers and facilitate a welcoming and customer-focused environment

Process routine customer transactions as well as assist employees with more complex transactions

Respond to customer needs to create positive solutions.

Generate non-interest income

Grow market share in both deposits and loans

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Position Requirements High School diploma or equivalent

Teller or related experience within a bank or credit union

Proven knowledge of banking products and services as well as standard banking procedures and regulations

Must have a current Notary Public or be willing to become one (at the bank’s expense)
Excellent verbal and written communication skills; able to present information professionally and clearly

Careful attention to detail and strong organizational skills

Strong work ethic and high integrity

Other Requirements Must reside in Oklahoma and pass a background and credit check