Behavioral Health Care Manager

Behavioral Health Care Manager

Red Rock Behavioral Health Services is seeking a certified Behavioral Health Care Manager II to implement comprehensive care plans that include mental, physical, and other life domain goals, achieving clinical outcomes consistent with members’ needs and preferences. Care Managers interact regularly with the Health Team, treatment providers, and other staff to assess and treat individuals with mental, emotional, or substance abuse problems, including alcohol, tobacco, and other drugs.

Activities include crisis intervention, case management, treatment planning, client advocacy, prevention, and education. As part of the Health Team, the Behavioral Health Care Manager coordinates services and links members to resources following appropriate training.

• Provides practical help and support, advocacy, coordination, side‑by‑side individualized support, problem solving, direct assistance, training, and supervision to help consumers obtain necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., adult foster care, paid roommates, meals brought in for those who need it); money‑management services (e.g., payee ships); and transportation
• Participates in disposition/treatment team meetings, providing the information is pertinent to the treatment of the consumer
• Assists in developing, writing, implementing, evaluating, and revising overall Service Plan goals and objectives
• Coordinates approved services, facilitates communication between various service providers with DHS or other referral sources; advocates on behalf of each consumer to ensure that treatment and reintegration plans are being followed, and assists the consumer, family, and referral source in arranging follow‑up support services
• Educates and supports consumers’ families
• Assists each consumer in having Primary Care services and supports consumers to have and effectively use a personal physician and dentist. Assists consumers in learning self‑management skills for their physical health concerns. Addresses and reminds consumers of preventive care as recommended by their physician
• Maintains core competencies in relation to working with co‑occurring disorders through continuing education and implementing skills into all aspects of treatment
• Provides and completes all paperwork assignments and prior authorizations, including but not limited to Service plans, Consumer Assessment Records and daily progress notes within designated time frame
• Documents consumer progress to maintain a permanent record of consumer activity according to established methods and procedures
• Provides ongoing assessment of consumers’ mental illness symptoms and consumers’ response to treatment. Makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)
• Demonstrates knowledge of requirements and compliance with Medicaid, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), Commission on Accreditation of Rehabilitation Facilities (CARF) and any other funding/contract source
• Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
• Assures coverage when co‑workers are absent by filling in as needed
• Provides direct clinical services to consumers on an individual, group, and family basis in the office and in community settings to teach behavioral symptom‑management techniques to alleviate and manage symptoms not reduced by medication and to promote person growth and development by assisting consumers to adapt to and cope with internal and external stresses
• Coordinates with outside inpatient services to detoxify consumers and establish linkage to self‑help programs (e.g., Alcoholics Anonymous, Narcotics Anonymous) and residential facilities
• Builds rapport and working partnerships with relevant local, state, and federal government agencies
• Promotes community education projects to help increase…