General Manager

Hall's Culligan of Ardmore is seeking a General Manager who creates an environment for success by leading from the front, serving as the leader responsible for all areas of the business including customer service, sales strategy, operational structure, financial outcomes and scorecard metrics. The General Manager must have a track record of successful leadership, including the development of teams and individuals.

The General Manager will be responsible for achieving sales and service results with overall P & L accountability, including budgeting, managing operational expenses, and directing the activity of all personnel in Chickasha, Oklahoma. This includes recruiting, hiring, training, development and motivation. He or she will also provide strategic overviews to executive management about the territory, personnel opportunities, growth prospects and forecasting.

• Maintaining current budgeted revenue and cost
• Hiring, retention, and training of all staff members
• Day-to-day management of employees
• Daily management of route completions, evaluations, and operations
• Collections of payments, equipment repossession efforts, and training staff on collection practices
• Continuous improvement in customer relations
• Maintaining quality service by establishing and enforcing organizational standards
• Oversee all daily and monthly customer account billing and updates
• Protect company assets with accountability to P&L and yearly budget goals of the location
• Conduct ride-a-longs with Field Team to ensure best practices
• Maintenance of all location vehicles, including keeping up with scheduled maintenance requirements
• Manage all office functions such as delinquents, petty cash, approving payables, etc.

• Prior management experience; prior sales and/or management experience preferred.
• Working knowledge of routing efficiencies and logistics management, ability to handle budgeting processes and P&L statements.
• Ability to recognize, prioritize, and accomplish daily, weekly, and monthly goals; ability to motivate staff to achieve these goals.
• Self-driven, results-oriented with a positive outlook and a clear focus on high-quality customer service and business profit.
• Mature, credible, and comfortable dealing with employees and customers.
• Reliable, tolerant, and determined; well organized with excellent communication and time management skills.
• Able to get along with others and create a team atmosphere.

• Full-time exempt position
• Base salary plus opportunities for achievable bonus
• Full benefits package including Health, Dental, Vision Insurance; 401(k) with company match; company-paid long-term disability and life insurance; critical illness, accident supplemental plans; flexible spending accounts; paid time off.
• Career advancement opportunities
• Stable and growing, family-oriented company
• We promote from within
• Use of free Culligan equipment in your home

Prerequisite:
Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.

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