Academic Advisor; Student Services Professional IB and SSP II

• Unit 4 - APC
  - Academic Professionals of California 1

• Student Services 1

• Full Time 1

CalPERS retirees may not be considered for staff/MPP positions if they have collected unemployment within the prior 12 months and/or if there has not been a minimum of180 calendar days between their retirement date and the appointment date.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/

Department Summary:

SSP IB: Under general supervision of the Director the ECC Student Success, the employee performs basic professional student services work, utilizing a combination of high-level interpersonal skills and personal student contact. Academic advisors help students develop intentional decision-making skills and strategies for academic success, and work on problems from the investigation and analysis stage through the solution and implementation stage. The primary work processes are assigned tasks typically follow well established work procedures and guidelines.

Academic Advisor provides developmental academic advising to potential, current and disqualified students, on a drop-in, referral, or appointment basis, and perform related activities in support of the University's focus on student success, retention and graduation.

SSP II: Working independently, under general supervision of the Director of ECC Student Success, the Student Services Professional (SSP II) independently performs moderately complex professional student services work. Under the primary work direction from the ECC College Advising and Retention Specialist (CARS), incumbent will use highly developed communication skills and personal contact to develop creative solutions, which address the needs of students in ECC.

Responsibilities include:

Direct academic advising for majors and minors within ECC departments/programs, and targeted outreach to current and incoming students within specific populations in ECC. Position will often be tasked with answering initial student questions and assisting SSP III with solving admission and retention problems for incoming and current students as well as assisting with the ECC Student Success Center (ESSC). Incumbent will perform student advisement, using a high degree of judgment, persuasiveness, and imagination and professional skills, to guide students on complex problems from the investigation and analysis stage through the solution and implementation stage.

The purpose of this work is to assist students in making timely progress toward their degree objectives.

Required

Education and Experience:

SSP IB:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

SSP II:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

*A Master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences for both SSP IB and SSP II:

Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience in academic advising, counseling, orientation, teaching or other student service program or related…