Public Safety Dispatcher II - Lateral

We have some exciting news! The Butte County Sheriff’s Office is now offering a $50,000 hiring bonus for Lateral
- Public Safety Dispatchers

This recruitment is for the Public Safety Dispatcher II - LATERAL position.

Additional REQUIRED qualifications for LATERAL transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency.

FLSA:
Non-Exempt

Under immediate or general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned.

Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

Public Safety Dispatcher I: This is the trainee-level classification in the Dispatcher series. Trainees work in the communications center and receive on the job training, specific day-to-day direction and are closely supervised. Incumbents at this level are not expected to function with the same amount of knowledge or skills as positions allocated to the II and Senior levels of the series.

Public Safety Dispatcher II: This is the journey level classification in the Public Safety Dispatcher Series. Positions at this level have completed training and are fully competent to perform the full range of assigned duties.

• Receives, analyzes, and evaluates 911, Sheriff’s emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch.
• Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched.
• Monitors status of public safety units to ensure officer safety and availability for services.
• Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations.
• Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts.
• Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information.
• Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information.
• Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts.
• Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines.
• Performs basic equipment adjustments and maintenance; may perform associated office support duties.
• Assists the Coroner’s Office daily by using investigative tools to locate family members of decedents to make required notifications.
• Performs related duties as assigned.

• Principles, practices, procedures, and terminology used in law enforcement and related emergency radio and telephone communications.
• Basic functions of law enforcement agencies.
• The topography and communities of Butte County.
• Proper and effective methods of deploying law enforcement personnel.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and procedures of recordkeeping.
• Techniques for dealing with people of all socio-economic levels under hostile and emergency situations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• T…