Hotel Katerina Food and Beverage Manager

Food & Beverage Manager

We’re excited to hire a Food & Beverage Manager for our newest hotel. You will bring strong food and beverage experience, a positive leadership style, and a passion for hospitality. This role is ideal for a service‑driven leader who enjoys training and developing teams, creating consistency in service, and helping staff grow in confidence and skill while delivering outstanding guest experiences.

• Competitive pay and performance‑based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities

The Food & Beverage Manager leads and oversees all dining and beverage operations, ensuring the highest levels of service, quality, and guest satisfaction across restaurant, lounge, bar, in‑room dining, and banquet outlets. The role drives revenue, manages operational efficiency, and ensures compliance with health, safety, and service standards.

• Lead day‑to‑day operations of all beverage outlets including restaurant, bar, in‑room dining, and banquet service
• Coordinate VIP and special event dining experiences, ensuring personalized, high‑end service
• Implement and monitor service and quality standards, ensuring alignment with health and safety protocols, presentation expectations, and brand standards
• Develop and manage beverage menus and seasonal drink promotions in collaboration with culinary leadership
• Monitor staffing levels, create efficient schedules, and ensure proper coverage during peak periods and special events
• Motivate and support team members with coaching, clear expectations, and consistent feedback for development and growth
• Manage purchasing and inventory control for all beverage outlets, including ordering, receiving, and storage
• Assist with shift coverage or duties during critical staffing gaps or absences

• Oversee cleanliness and sanitation protocols across all beverage outlets, ensuring equipment, furnishings, and food‑contact surfaces meet health and safety standards
• Maintain employee records concerning attendance, punctuality, and performance including performance evaluations
• Work with the GM and Executive Chef to develop, plan, implement and follow through on programs and procedures to benefit the company
• Attend hotel management meetings and conduct monthly team meetings to prioritize information flow
• Manage budgets, cost control, and revenue forecasts to maximize profitability
• Analyze financial performance, sales trends, and inventory reports to improve operations
• Prepare and review daily, weekly and monthly reports (beverage budgets, cost controls, labor, sales targets, inventories, etc.)
• Work in close partnership with the sales department to provide catering support and execute client meetings and events
• Provide support and coverage across departments as needed, including emergencies or unplanned staffing shortages
• Respond to employee needs via phone or on‑site with professionalism and timeliness, ensuring support is available to all shifts as needed
• Assist with shift coverage or duties during critical staffing gaps or absences

• Engage with guests in a warm, professional manner and ensure consistent delivery of exceptional service
• Resolve guest concerns promptly and effectively, maintaining a high level of discretion, sensitivity, and responsiveness
• Promote a positive and welcoming atmosphere in all dining spaces through presence, visibility, and proactive guest engagement

• Collaborate with other hotel departments, including front desk and maintenance, to ensure seamless operations
• Ensure all staff maintain required certifications, such as food handlers' licenses and liquor permits
• Assist with other tasks as required to support the needs of the hotel and food and beverage operations
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other…