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Head of IT Service & Customer Experience

Job in Chico, Butte County, California, 95976, USA
Listing for: California State University, Chico
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 135000 - 165000 USD Yearly USD 135000.00 165000.00 YEAR
Job Description & How to Apply Below

The Director of IT Customer Service at California State University, Chico leads the strategy, design, and delivery of a high-quality IT support experience for students, faculty and staff to engage with technology effectively in teaching, learning and campus operations.

This role provides leadership across IT Support Services, including the Service Desk, Field Services, and customer-facing channels, partnering with the Division of IT to align services with campus priorities and continually

This posting is for the Head of IT Service & Customer Experience role at California State University, Chico, based in Chico, CA, United States.

For the Head of IT Service & Customer Experience position at California State University, Chico, we are reviewing applications now.

Step into the Head of IT Service & Customer Experience role at California State University, Chico in Chico, CA, United States and grow with us.

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